InfoViaggio

Travel Glossary

Plain-English definitions for air awards and air travel.

Search by term, acronym, or definition.

74 terms shown

Explore by topic

Awards

Award availability

Whether the requested flight itinerary can currently be booked as an award through a particular points or miles program.

Read the full definition and sources
Award booking fee

A service charge that may apply when an award reservation is completed or an award ticket is issued.

Read the full definition and sources
Award cancellation fee

A charge that may apply when an award booking is cancelled.

Read the full definition and sources
Award change fee

A service charge that may apply when a traveler changes an award booking.

Read the full definition and sources
Award chart

A loyalty program’s published chart showing how many points or miles an award can require for specified trips or travel categories.

Read the full definition and sources
Award hold

An award-travel reservation kept temporarily while ticketing is still to be completed.

Read the full definition and sources
Award inventory

Seats a program makes available for redemption as award tickets.

Read the full definition and sources
Award price

The number of points or miles required to redeem an award.

Read the full definition and sources
Award routing rule

A loyalty program’s restriction on the route or sequence of flights that can be included in one award itinerary.

Read the full definition and sources
Award ticket

A flight ticket obtained by redeeming loyalty-program miles.

Read the full definition and sources
Booking window

The period during which an award flight can be booked, from the opening of reservations until the applicable cutoff before departure.

Read the full definition and sources
Carrier-imposed surcharge

An additional charge imposed by an airline rather than a government tax.

Read the full definition and sources
Dynamic award pricing

Award pricing in which the number of points or miles required can vary by flight or date.

Read the full definition and sources
Married segments

An award-availability rule applied to a combined itinerary, so a connecting trip may be available even when one of its individual flights is not.

Read the full definition and sources
Mileage redeposit

The return of previously redeemed miles to a loyalty account after an eligible award cancellation.

Read the full definition and sources
Partner award

An award redemption using one loyalty program’s points or miles for travel on a partner airline.

Read the full definition and sources
Positioning flight

A flight taken to reach the airport where the main itinerary begins.

Read the full definition and sources
Redeemable airline miles

Miles in an airline loyalty account that can be used to obtain eligible rewards, including award flights.

Read the full definition and sources
Saver award

A lower-points or lower-mileage award option within a loyalty program, with availability that may be limited. It helps distinguish lower-priced award seats from that program’s higher-priced redemption options.

Read the full definition and sources
Starting award price

An advertised lowest or starting points-and-miles price for an award, rather than the price of every flight or date.

Read the full definition and sources
Taxes and fees on awards

Charges associated with an award redemption in addition to the points or miles required for it.

Read the full definition and sources
Waitlisted award

An award-flight request that is waiting for seat availability to be confirmed.

Read the full definition and sources

Accessibility

Assistive device

Equipment that helps a passenger with a disability hear, see, communicate, move or carry out other daily activities. In air travel, a wheelchair, hearing aid or CPAP machine can be an assistive device.

Read the full definition and sources

Airport Security

KTN — Known Traveler Number

An identifier issued to someone approved for TSA PreCheck expedited screening, entered in the Known Traveler Number field of an airline reservation.

Read the full definition and sources
TSA PreCheck

A Department of Homeland Security Trusted Traveler Program that provides expedited security-screening benefits for flights departing from United States airports.

Read the full definition and sources

Baggage

Baggage identification tag

The airline-issued baggage reference, usually a barcode label, that lets a traveler identify a checked bag.

Read the full definition and sources
Damaged baggage

Baggage or its contents that are physically harmed during airline handling or transport.

Read the full definition and sources
Delayed baggage

A checked bag that has not arrived at the destination as expected and is still being located or delivered.

Read the full definition and sources
Lost baggage

A missing checked bag that the airline has determined is lost after applying its baggage-search process.

Read the full definition and sources
Through-checked baggage

Baggage checked through connecting flights to an onward destination.

Read the full definition and sources

Booking

Booking confirmation code

A booking reference code used to find and manage a reservation or trip record.

Read the full definition and sources
Codeshare

An arrangement in which a flight is marketed under one airline’s name and flight code but operated by another airline.

Read the full definition and sources
Confirmed reservation

Flight space on a particular date, flight and class of service that the airline has verified as reserved for a passenger.

Read the full definition and sources
Flight standby

A request to travel on a flight without confirmed space on that particular flight.

Read the full definition and sources
Marketing carrier

The airline whose identity and flight designator code are used to market a flight.

Read the full definition and sources
Operating carrier

The airline that actually operates a flight. On a codeshare, this can differ from the airline whose name and code are used to sell it.

Read the full definition and sources
Reservation hold

A temporary reservation kept while the traveler has time to complete ticket purchase.

Read the full definition and sources
Separate tickets

A journey arranged using separate flight bookings rather than booking the flights together as one journey.

Read the full definition and sources
Ticketing deadline

The latest time by which a ticket must be issued for a reservation.

Read the full definition and sources
Ticket number

The identifying number attached to an airline ticket, used to look up the ticket or associated travel record.

Read the full definition and sources

Borders

Admission to the United States

Lawful entry into the United States after inspection by an immigration officer.

Read the full definition and sources
Port of entry — United States

Any location in the United States or its territories that is designated as a point of entry for aliens and U.S. citizens.

Read the full definition and sources
US nonimmigrant visa

A U.S. visa used to apply for entry for a temporary purpose, such as visiting or studying, in the relevant nonimmigrant category.

Read the full definition and sources
US visa

A U.S. visa allows its holder to apply for entry into the United States in a specified category, such as visitor or student.

Read the full definition and sources

Cabins

Basic economy fare

A lower-priced economy fare product with restrictions compared with more flexible economy fares.

Read the full definition and sources
Extra-legroom economy seat

An economy-cabin seat with more legroom than the airline’s standard economy seats.

Read the full definition and sources
Fare product

A category of ticket sold with its own set of fare rules, such as conditions for changes or refunds.

Read the full definition and sources
Mixed-cabin itinerary

A flight itinerary with segments booked in different cabin classes.

Read the full definition and sources
Premium economy cabin

A cabin category separate from ordinary economy, with its own seating and service features.

Read the full definition and sources
Seat assignment

A specific seat allocated to a traveler on a flight.

Read the full definition and sources
Travel cabin

A class of service describing the cabin location and type of accommodation a passenger receives, depending on the fare bought.

Read the full definition and sources
Upgrade waitlist

A pending request to move to a higher cabin that has not yet been confirmed.

Read the full definition and sources

Cards

Minimum points transfer

The smallest amount of points or miles that a rewards program allows in one transfer to a partner program.

Read the full definition and sources
Points-transfer increment

The required step size for the number of points or miles transferred to a partner program.

Read the full definition and sources
Points-transfer partner

A participating loyalty program to which a rewards program allows points or miles to be transferred. For air awards, the receiving airline program is the transfer partner.

Read the full definition and sources
Points-transfer processing time

The time a rewards program takes to process a transfer of points or miles to a partner loyalty program.

Read the full definition and sources
Points-transfer ratio

The conversion rate between the points or miles sent from one rewards program and the points or miles received in another.

Read the full definition and sources

Immigration

Global Entry

A U.S. Department of Homeland Security Trusted Traveler Program that provides expedited U.S. customs screening for international air travelers entering the United States.

Read the full definition and sources

Insurance

Baggage loss coverage

Insurance that reimburses covered losses of baggage or personal items while traveling, subject to the policy’s terms.

Read the full definition and sources
CFAR — Cancel for any reason coverage

An optional cancellation benefit that allows a traveler to cancel for a reason not already covered by a standard travel insurance policy.

Read the full definition and sources
Trip cancellation coverage

Insurance that reimburses covered, nonrefundable prepaid travel costs when a covered event prevents the trip from starting.

Read the full definition and sources

Loyalty Terminology

CPM — Cents per mile

A way of expressing the value obtained from an award redemption in cents for each mile used. In points-and-miles discussions, the abbreviation is CPM.

Informal terminology: This explanation is based on MilesTalk as its sole reference. Other travel communities may use it differently.

Read the full definition and sources
CPP — Cents per point

A way of expressing the value obtained from a redemption in cents for each point used, abbreviated CPP.

Read the full definition and sources
DP — Data point

An individual report of a personal experience, such as whether a particular request worked or did not work. In points-and-miles discussions it is often abbreviated DP.

Informal terminology: This explanation is based on MilesTalk as its sole reference. Other travel communities may use it differently.

Read the full definition and sources
HUCA — Hang up and call again

Informal shorthand for ending an unhelpful customer-service call and calling again. The letters stand for “hang up and call again.”

Read the full definition and sources
MSR — Minimum spending requirement

The amount of credit-card spending required to meet the spending condition for a sign-up bonus. In points-and-miles discussions, it is abbreviated MSR.

Read the full definition and sources
P1 / P2 — People coordinating points planning

Informal labels meaning Player 1 and Player 2, used for two people coordinating credit-card rewards.

Read the full definition and sources
PC — Product change

Changing an existing credit card to a different card product from the same issuer.

Read the full definition and sources
YMMV — Your mileage may vary

Informal shorthand for “your mileage may vary,” meaning one person’s experience or result may differ from another’s.

Read the full definition and sources

Routing

Airport change

A connection that requires traveling from the airport where one flight arrives to a different airport for the next flight.

Read the full definition and sources
Connection

A change from one flight to another during a journey.

Read the full definition and sources
Direct flight

In U.S. Department of Transportation guidance, a direct flight has a single flight number and may include intermediate stops, but passengers do not have to change planes.

Read the full definition and sources
Nonstop flight

A flight that travels from its departure airport to its arrival airport without an intermediate stop.

Read the full definition and sources
Stopover

A planned interruption of a journey between its origin and destination, agreed by the passenger and airline and scheduled to exceed the applicable connecting-time threshold.

Read the full definition and sources